Privacy Policy

Effective Date: 9 August 2025

Last Updated: 9 August 2025

1. Company Information

This Privacy Policy governs all services provided by:

• Company: Bayete Trading LTD
• Address: 188 Gardner Court, Penticton, BC, Canada
• Email: info@ebiz360.ca
• Websites Covered:
  • ebiz360.ca (main website)
  • store.360biztours.com (checkout and order processing)
  • crosspathleads.com (lead generation marketing)

2. Our Business Services

We operate multiple business divisions:

• Business Services Division: Website development, business automation, consulting services
• Lead Generation Division: B2B lead generation, cold email campaigns, prospect research
• Digital Marketing Division: Online marketing, funnel creation, conversion optimization

3. Information We Collect

3.1 Personal Information

Depending on the services you use, we may collect:

• Contact Information: Name, email address, phone number, business address
• Business Information: Company name, industry, business size, job title
• Payment Information: Billing address, payment method details (processed securely by third parties)
• Account Information: Username, password, preferences, service history
• Communication Records: Support tickets, email correspondence, consultation notes
• Service Data: Website analytics, campaign performance, lead generation results

3.2 Business Contact Data (B2B Lead Generation)

For our lead generation services, we process publicly available business contact information:

• Business email addresses and contact names
• Company information and industry data
• Professional social media profiles
• Publicly listed business contact details

3.3 Technical Information

We automatically collect:

• IP addresses and geolocation data
• Browser type, version, and device information
• Website usage statistics and page views
• Cookies and similar tracking technologies
• Referral sources and marketing attribution data

 

4. How We Use Your Information

4.1 Service Delivery

• Providing requested business services and consulting
• Processing payments and managing subscriptions
• Delivering lead generation and marketing services
• Customer support and technical assistance
• Project management and service fulfillment

4.2 Business Operations

• Improving our services and developing new offerings
• Marketing our services (with appropriate consent)
• Fraud prevention and security monitoring
• Legal compliance and regulatory requirements
• Business analytics and performance measurement

4.3 Lead Generation Activities

• Conducting B2B prospecting and outreach campaigns
• Providing qualified leads to our clients
• Managing email marketing campaigns
• Analyzing campaign performance and optimization

5. Legal Basis for Processing (GDPR)

5.1 For EU Residents

We process personal data based on the following legal grounds:

• Contract Performance: Processing necessary to deliver services you’ve purchased
• Legitimate Interest: B2B lead generation, business communications, and service improvement
• Consent: Marketing emails, cookies, and optional data processing
• Legal Obligation: Tax records, compliance reporting, and regulatory requirements

5.2 Legitimate Interest Assessment

For B2B lead generation, we rely on legitimate interest, balanced against individuals’ rights:

• We only process publicly available business contact information
• Recipients can easily opt-out of future communications
• We maintain suppression lists to honor opt-out requests
• Processing is limited to professional business purposes

6. Information Sharing and Disclosure

6.1 Third-Party Service Providers

We share information with trusted service providers who assist us:

• Payment Processors: Paddle, Stripe (for secure payment processing)
• Email Marketing: Automated email systems and campaign tools
• Lead Generation Tools: Kyvio platform and prospecting services
• Cloud Hosting: Secure servers and data storage providers
• Analytics: Google Analytics and marketing performance tools
• Customer Support: Help desk and communication systems

6.2 Business Partners

• Kyvio Integration: For automated lead generation and email campaign management
• Affiliate Partners: When you’re referred through affiliate programs
• Joint Ventures: Collaborative service offerings with partner companies

6.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud, abuse, or illegal activities
• Enforce our terms of service and agreements

7. International Data Transfers

We may transfer your information outside Canada to:

• United States: For cloud hosting and analytics services
• European Union: For clients and service providers in the EU
• Other Countries: Where we have clients or service providers

We ensure appropriate safeguards through:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by the European Commission
• Binding corporate rules and certification schemes
• GDPR-compliant data processing agreements

8. Your Rights Under GDPR

8.1 Rights for EU Residents

If you are located in the European Union, you have these rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable, machine-readable format
• Right to Object: Object to processing based on legitimate interest
• Rights Related to Automated Decision Making: Protection against solely automated decisions

8.2 Exercising Your Rights

To exercise any GDPR rights:

• Email: info@ebiz360.ca
• Subject Line: “GDPR Data Request – [Type of Request]”
• Required Information: Your full name, email address, and specific request details
• Identity Verification: We may request ID verification for security
• Response Time: We will respond within 30 days

Online Request Form: Submit GDPR Request

9. Data Security

We implement comprehensive security measures:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Role-based access and authentication systems
• Secure Storage: Encrypted databases and secure cloud hosting
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Data protection and security awareness programs
• Incident Response: Procedures for data breach notification and response

10. Data Retention

We retain personal information for different periods based on purpose:

• Customer Account Data: While account is active plus 7 years for tax purposes
• Service Records: 7 years after service completion for business records
• Marketing Data: Until consent is withdrawn or legitimate interest no longer applies
• Lead Generation Data: 3 years or until opt-out, whichever is sooner
• Payment Records: 7 years for tax and regulatory compliance
• Support Communications: 3 years after resolution

11. Cookies and Tracking Technologies

11.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Google Analytics for website performance measurement
• Marketing Cookies: For advertising and conversion tracking (with consent)
• Functional Cookies: Remember preferences and enhance user experience

11.2 Managing Cookies

You can control cookies through:

• Our cookie consent banner (when you first visit our site)
• Your browser settings and preferences
• Third-party opt-out tools (e.g., Google Analytics opt-out)
• Deleting existing cookies from your browser

12. Lead Generation and Email Marketing Compliance

12.1 B2B Email Communications

Our lead generation services comply with applicable laws:

• Canada’s Anti-Spam Legislation (CASL): Consent or legitimate business relationship
• US CAN-SPAM Act: Clear identification and opt-out mechanisms
• EU GDPR: Legitimate interest basis for B2B communications
• Other International Laws: As applicable to recipient locations

12.2 Opt-Out and Suppression

• All business emails include clear unsubscribe links
• We honor opt-out requests within 10 business days
• Suppression lists are maintained across all campaigns
• Manual opt-out requests are processed immediately

13. Children’s Privacy

Our services are designed for businesses and adults:

• We do not knowingly collect information from children under 16
• Our services are not intended for minors
• If we discover we have collected data from a child, we will delete it promptly
• Parents can contact us to request deletion of their child’s information

14. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website with a new “Last Updated” date
• Sending email notifications to registered customers for material changes
• Providing prominent notice on our website for 30 days
• For GDPR-covered individuals, obtaining fresh consent where required

15. Contact Information

15.1 General Privacy Inquiries

• Email: info@ebiz360.ca
• Address: 188 Gardner Court, Penticton, BC, Canada
• Phone: +1 604 260-2898

15.2 Data Protection Officer

• Email: info@ebiz360.ca
• Subject Line: “Privacy Policy Inquiry”
• Address: Bayete Trading LTD, Attn: Data Protection Officer, 188 Gardner Court, Penticton, BC, Canada

15.3 GDPR Requests

• Email: info@ebiz360.ca
• Online Form: Submit GDPR Request
• Response Time: Within 30 days of verified request

16. Supervisory Authority

EU residents have the right to lodge complaints with supervisory authorities:

• Canada: Office of the Privacy Commissioner of Canada
• EU: Your local Data Protection Authority
• Contact details: Available through official government websites

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the General Data Protection Regulation (GDPR) of the European Union, and other applicable privacy laws.